Connect to Wi-Fi and open your email or account
You need a stable connection to download the eSIM profile. Keep your Moviliza+ email or account handy so you can access the Apple direct link, the QR code, and the manual code if needed.
Installation Guide
Install your eSIM in 3 minutes.
Works on iPhone XS+, Google Pixel 3+, Samsung Galaxy S20+ and most Android phones since 2019. You can install it with a direct link, with a QR, or with a manual code depending on your device.
📱 📱 iOS 14+
🤖 🤖 Android 10+
⏱ ⏱ 3-5 min
✓ ✓ No physical card
Before you start
Make sure your phone is compatible.
Most phones sold since 2019 support eSIM. If you're not sure, our tool confirms it in 30 seconds.
Check my phone →✅ ✅ Compatible devices
- iPhone: XS, XS Max, XR, 11, 12, 13, 14, 15, 16 (all models)
- Google Pixel: 3, 4, 5, 6, 7, 8, 9 (all models)
- Samsung Galaxy: S20, S21, S22, S23, S24, S25 · Z Flip, Z Fold
- iPad: Air (3rd gen+), Pro 11", Pro 12.9" (3rd gen+), Mini (5th gen+)
❌ ❌ Not compatible
- iPhones older than XS (iPhone X, 8, 7, etc.)
- Samsung Galaxy S10 or older (except Note 20, Fold)
- Devices bought in mainland China (no eSIM)
🍎 iPhone · iOS 14 or higher
Installation on iPhone.
Choose the easiest option on iPhone
If your purchase includes Install on iPhone, use it first because it opens the direct installation flow. If you prefer to do it yourself, go to Settings > Cellular > Add eSIM or Add Cellular Plan.
Install with direct link, QR, or manual details
With the direct link, just follow the assistant. If you install with a QR, open it on another screen so you can scan it with the iPhone camera. If scanning is not possible, use the manual details shown in your email or account.
Label the eSIM and review your lines
Give it an easy label such as the destination or travel date. Then review which line you want for voice, iMessage, and SMS, and keep your regular line if you still want to use your usual number.
Use the new eSIM for data
When the iPhone asks which line to use for data, choose the new eSIM. Keep your main line for calls and SMS if that suits you, and turn on data roaming only when you are already at your destination.
Done: once you arrive, turn on data and browse
Most plans do not start working until they detect a network in the destination country. Once you land, enable the eSIM for data, turn on roaming if your plan requires it, and it should connect on its own within seconds.
🤖 Android · 10 or higher
Installation on Android.
Connect to Wi-Fi and open your email or account
You need a stable connection to download the eSIM. Keep your purchase email or your Moviliza+ account handy so you can use direct installation if available, or the QR code and manual code if needed.
Open Settings > Connections or Network & Internet
The path changes by brand, but it is usually under Settings > Connections or Network & Internet > SIM, SIM Manager, or Mobile networks > Add eSIM or Download SIM.
Install with direct link, QR, or manual code
If your purchase includes a direct installation link, open it on the same Android phone and follow the assistant. If you prefer using the QR, scan it from another screen. And if your phone does not let you scan or offers manual entry, use the activation code and address shown in your email or account.
Confirm, label it, and leave it ready
Accept the installation, give it an easy label, and review which SIM will be used for data. Some models take a few extra seconds or ask for a restart to finish registering the profile.
When you arrive, use the eSIM for data
At your destination, leave the eSIM as the data line and enable roaming if your plan requires it. If it takes a moment to attach to the network, wait a few seconds, disable automatic network selection, and try a compatible network.
Your main number
Call with your regular number if your carrier supports Wi-Fi Calling.
Moviliza+ provides the data. Your main carrier still handles voice. On many compatible iPhone and Android devices you can enable Wi-Fi Calling and keep calling with your usual number while browsing with the eSIM.
Go to Settings > Phone > Wi‑Fi Calling and enable it if your carrier supports it. Then keep your main line for voice and use the eSIM for data.
Look for Wi‑Fi Calling in Settings > Connections or in the Phone app. The label changes by brand, but the setup is the same: voice on your main line, data on the eSIM.
Important: Wi-Fi Calling depends on your carrier and your device. If the option does not appear, you can still use WhatsApp, FaceTime, or similar apps with your eSIM data.
Something not working?
Common problems and solutions.
It won't let me scan the QR / says "invalid code"
Check that you're connected to WiFi and that the QR is fully visible on screen (not cut, not pixelated). If you still can't, contact us on WhatsApp and we'll send you a manual activation code.
The eSIM installed but has no signal
This is normal if you're not yet in the destination country. The eSIM activates when it detects a local network. If you're already in the country: 1) check that "Cellular Data" is on, 2) check that "Data Roaming" is enabled, 3) restart the phone.
I already used the eSIM on my old phone, can I use it on a new one?
No. Each eSIM is tied to the device where it was installed. If you need to change it, contact us and we'll issue a new one at no cost.
It says the code has already been used
The QR can only be scanned once for security. If you couldn't complete the installation, contact us to reset it.
I have dual SIM, how do I choose which line to use for data?
On iPhone: Settings > Cellular > Default Voice Line > choose the eSIM. On Android: Settings > Mobile networks > Mobile data > choose the eSIM. You can keep calls on your original line.
Does the eSIM drain battery?
Like any SIM, the eSIM consumes some additional battery (typically 5-10%). To minimize: disable the eSIM when you're not using it and reactivate it when you arrive in the next country.
Can I have multiple eSIMs installed at once?
Yes, most phones allow saving 5-10 eSIM profiles, although only one or two can be active at a time. If you buy a regional plan + a local one, you can alternate based on the country.
My phone is not on the list but it's new
Some regional models (especially from mainland China or Japan) come without eSIM by manufacturer decision. Check the Settings > About phone menu for "EID" (it's the eSIM identifier). If it doesn't appear, your model does not support eSIM.
Do you need help with your eSIM?
Our team responds on WhatsApp in under 1 business hour. We help you with installation, activation, plan changes and refunds.
💬 💬 Open WhatsApp