Connect to WiFi
Make sure you're connected to a stable WiFi network. The eSIM profile download uses 1-5 MB.
Installation Guide
Install your eSIM in 3 minutes.
Works on iPhone XS+, Google Pixel 3+, Samsung Galaxy S20+ and most Android phones since 2019. No apps, no shipping, no waiting.
📱 📱 iOS 14+
🤖 🤖 Android 10+
⏱ ⏱ 3-5 min
✓ ✓ No physical card
Before you start
Make sure your phone is compatible.
Most phones sold since 2019 support eSIM. If you're not sure, our tool confirms it in 30 seconds.
Check my phone →✅ ✅ Compatible devices
- iPhone: XS, XS Max, XR, 11, 12, 13, 14, 15, 16 (all models)
- Google Pixel: 3, 4, 5, 6, 7, 8, 9 (all models)
- Samsung Galaxy: S20, S21, S22, S23, S24, S25 · Z Flip, Z Fold
- iPad: Air (3rd gen+), Pro 11", Pro 12.9" (3rd gen+), Mini (5th gen+)
❌ ❌ Not compatible
- iPhones older than XS (iPhone X, 8, 7, etc.)
- Samsung Galaxy S10 or older (except Note 20, Fold)
- Devices bought in mainland China (no eSIM)
🍎 iPhone · iOS 14 or higher
Installation on iPhone.
Open Settings > Cellular
On your iPhone, go to Settings > Cellular > Add Cellular Plan.
Scan the QR code
It will ask you to scan a QR. Open the Moviliza+ email from another screen (laptop, tablet) or use the iPhone camera to scan the attached QR.
Label the plan
When prompted, add a name to identify the eSIM (e.g. "Japan", "Europe", "USA").
Choose default line
The system asks you which line to use for data. Choose the new eSIM. For calls and SMS you can keep your original line.
Done! The eSIM activates on landing
It won't connect yet. The eSIM activates itself when it detects a network in the destination country. As soon as you get off the plane, turn on "Cellular Data" and you're set.
🤖 Android · 10 or higher
Installation on Android.
Connect to WiFi
Same as on iPhone: you need WiFi to download the eSIM profile.
Go to Settings > Connections
It depends on the manufacturer, but the general path is: Settings > Connections > Mobile networks > Add eSIM or Download SIM card.
Scan the QR
Scan the QR sent by email from Moviliza+. If your Android has no scanner, some models let you enter the code manually.
Confirm and restart
Accept the terms. The system installs the profile. Some models require a restart.
Activate when you arrive
The eSIM automatically connects when it detects a network in the destination country. Make sure you have "Data roaming" turned on in Settings.
Something not working?
Common problems and solutions.
It won't let me scan the QR / says "invalid code"
Check that you're connected to WiFi and that the QR is fully visible on screen (not cut, not pixelated). If you still can't, contact us on WhatsApp and we'll send you a manual activation code.
The eSIM installed but has no signal
This is normal if you're not yet in the destination country. The eSIM activates when it detects a local network. If you're already in the country: 1) check that "Cellular Data" is on, 2) check that "Data Roaming" is enabled, 3) restart the phone.
I already used the eSIM on my old phone, can I use it on a new one?
No. Each eSIM is tied to the device where it was installed. If you need to change it, contact us and we'll issue a new one at no cost.
It says the code has already been used
The QR can only be scanned once for security. If you couldn't complete the installation, contact us to reset it.
I have dual SIM, how do I choose which line to use for data?
On iPhone: Settings > Cellular > Default Voice Line > choose the eSIM. On Android: Settings > Mobile networks > Mobile data > choose the eSIM. You can keep calls on your original line.
Does the eSIM drain battery?
Like any SIM, the eSIM consumes some additional battery (typically 5-10%). To minimize: disable the eSIM when you're not using it and reactivate it when you arrive in the next country.
Can I have multiple eSIMs installed at once?
Yes, most phones allow saving 5-10 eSIM profiles, although only one or two can be active at a time. If you buy a regional plan + a local one, you can alternate based on the country.
My phone is not on the list but it's new
Some regional models (especially from mainland China or Japan) come without eSIM by manufacturer decision. Check the Settings > About phone menu for "EID" (it's the eSIM identifier). If it doesn't appear, your model does not support eSIM.
Do you need help with your eSIM?
Our team responds on WhatsApp in under 1 business hour. We help you with installation, activation, plan changes and refunds.
💬 💬 Open WhatsApp